Want to take your training skills to the next level? 

Training is a critical piece of any organization’s success. The Train-the-Trainer Program from TrainSMART can help you improve your skills so that participants have a positive learning experience.

Over 80,000 participants have taken part in TrainSmart’s Internationally Certified Train-the-Trainer Program. TrainSMART’s Train the Trainer course is a fun, practical, high-energy, learner-focused workshop providing the latest training tools and techniques to help you reach your highest potential.

This program is for you if you’re looking to improve your training skills for yourself, subject matter experts in your organization, or internal trainers.

You’ll learn how to deliver training that is engaging and interactive, and that meets the needs of your participants.

TrainSmart offers the only “instructor-led” train-the-trainer program that is certified by the International Board of Certified Trainers.


Certificate of Completion Badge For TrainSMART's 3-Day Train-The-Trainer Course


Our 3-day Train-the-Trainer program is engaging, highly interactive; relevant to the ways that today’s audiences prefer to receive information, and provides you with a toolkit of resources to make your training impactful and outstanding!

If you are responsible for any kind of training in your organization TrainSmart’s Train-the-Trainer course is for you!

Learn the essential skills to transfer knowledge to adult learners in a way that is educational, interesting, and interactive!

3-Day Train-the-Trainer Outline

It Starts with You

  • What Is Train-the-Trainer
  • Learn Effective Communication Skills
  • Communication Styles
  • Learning Preferences

Discipline of Design

  • Discipline of Design
  • Design Outline

Audience and Evaluation

  • Principles of Adult Learning
  • Stages of Learning
  • Generational Differences
  • International Differences
  • Evaluation
  • Measurement
  • Selecting Appropriate Delivery Methods

The Design

  • Task Analysis
  • Develop Goals and Objectives
  • Active vs. Passive Learning
  • Learning Activities


  • Documentation

Training Delivery

  • Presentation Skills
    • Instructor-led
    • Structured on the job training (one-on-one)
    • Training technical content
  • Transitions
  • Questioning Skills For Trainers
  • How To Start A Training Session
  • Listening Skills
  • Participation and Motivation
  • Handling Difficult Situations

Training Delivery (Continued)

  • Types of Learners
  • Training Room Design Layouts
  • Training Techniques
  • Day of Training
  • Audio Visual Techniques
  • Presentation Slide Tips
  • Managing Time When Training

Online Learning Environment

  • Synchronous vs. Asynchronous
  • Platforms and Tools
  • Simulating Virtual Training
  • What is Virtual Instructor-led Training?
  • Methods for Engaging Participants Virtually
  • Instructor Skill Sets
  • Social Media

Wrap Up

  • Participant’s Presentations (Final training project.)
  • Training Resources

Download TrainSMART’s Train-the-Trainer Program Information

Agenda At A Glance

Day 1

Day 1: Introduction – (1) Hour
Day 1: Foundations of Learning – (2) Hours
Day 1: Design Model –  ( 0.5) Hour
Day 1: Design & Development – (2) Hours

Day 2

Day 2: Delivering Training –  ( 5.5) Hours
Day 2: Facilitating Virtual Training –  ( 1) Hour

Day 3

Day 3: Wrap Up (Final Project) – (6) Hours

Why Select TrainSmart’s
Certified Train-the-Trainer?

  • CORE TrainSmart competency
  • Certified by IBCT an Independent International Organization ( www.ibct-global.com )
  • Facilitated your specific needs and expectations
  • Small class size – 10 maximum recommended
  • 3.5 CEUs credits

  • This program is not self-certified
  • Video recorded practical exercises – three to five times, one with formal peer evaluation
  • Feedback on submitted videos for six months post-completion
  • Highly interactive, engaging, and most of all FUN
  • Your facilitator has extensive experience in designing and delivering technical training, as well as advanced degrees in instructional design and systems

Train-the-Trainer Delivery Options

(On-site, Public Workshops, Live Virtual Instructor-Led Training)

Train-the-Trainer Regional Workshops

3-Day Price: $2098

Are you looking to take your training skills to the next level? If so, you may be interested in enrolling in a TrainSmart Train-the-Trainer public workshop.

We offer our 3-Day Train-the-Trainer workshop in 12 cities throughout the United States.

This train-the-trainer course is internationally certified and will increase and enhance the training platform skills, increase the level of interactivity of your training, and discuss strategies on how to infuse role-playing and games into the training for the purpose of engagement and knowledge transfer.

The workshop is highly interactive; inclusive of 5-8 practices; culminating with a final training project that is presented to the class. This train-the-trainer course is an excellent opportunity for those who want to take their training skills to the next level.

See the workshop locations below.

2023 Dates
3-Day Train-the-Trainer


Enroll In TrainSMART's 3-Day Train-the-Trainer Course In San Diego, CA

San Diego, CA
February 1 – 3, 2023
April 19 – 21, 2023
July 11 – 13, 2023
September 6 – 8, 2023


Enroll In TrainSMART's 3-Day Train-the-Trainer Course In Orlando, FL

Orlando, FL
November 8 – 10, 2022
January 18 – 20, 2023
June 14 – 16, 2023
October 4 – 6, 2023
November 8 – 10, 2023


Enroll In TrainSMART's 3-Day Train-the-Trainer Course In Minneapolis, MN

Minneapolis, MN
October 25 – 27, 2022
March 28 – 30, 2023
May 17 – 19, 2023
September 19 – 21, 2023
November 1 – 3, 2023



Enroll In TrainSMART's 3-Day Train-the-Trainer Course In Austin, TX

Austin, TX
February 22 – 24, 2023
May 24 – 26, 2023
July 19 – 21, 2023
October 25 – 27, 2023


Enroll In TrainSMART's 3-Day Train-the-Trainer Course in Atlanta, GA

Atlanta, GA
December 6 – 8, 2022
February 7 – 9, 2023
April 12 – 14, 2023
July 10 – 12, 2023
December 13 – 15, 2023


Enroll In TrainSMART's 3-Day Train-the-Trainer Course In Nashville, TN. Learn how to deliver and design training.

Nashville, TN
October 18 – 20, 2022
February 15 – 17, 2023
April 19 – 21, 2023
July 26 – 28, 2023
October 18 – 20, 2023


Enroll In TrainSMART's 3-Day Train-the-Trainer Course In Nashville, TN. Learn how to deliver and design training.

Virginia Beach, VA
October 11 – 13, 2022
February 1 – 3, 2023
May 9 – 11, 2023
July 19 – 21, 2023
October 11 – 13, 2023


Chicago, IL
October 12 – 14, 2022
March 14 – March 16, 2023
May 3 – 5, 2023
August 2 – 4, 2023
November 28 – 30, 2023


Enroll In TrainSMART's 3-Day Train-the-Trainer Course + Certification In Phoenix, AZ
Phoenix, AZ
December 6 – 8, 2022
January 23 – 25, 2023
October 18 – 20, 2023


Miami, FL
December 6 – 8, 2022
March 1 – 3, 2023
August 9 – 11, 2023
November 15 – 17, 2023
December 6 – 8, 2023



Charlotte, NC
April 3- 5, 2023
June 21 – 23, 2023
September 26 – 28, 2023
November 1 – 3, 2023


On-Site Custom-Tailored
Train-the-Trainer Workshops
Call For Pricing

For over 25 years, TrainSmart has been designing, developing, and delivering customized on-site Train-the-Trainer courses. We offer 1/2 day, one-day, two-day, and three-day options at your site for up to 10 participants per session. We will tailor your Train-the-Trainer program to include documentation review and participant facilitation using company-specific content.

It is a great way to work as a team to increase the effectiveness of a training program, as well as to exchange ideas and approaches within the organization.

The best value is the on-site workshop. There are greater benefits to training as a group:

    • Use your own content throughout the 3 days and for the final project
    • Receive both facilitator and peer feedback and coaching
    • Discuss the design of your training program with an experienced TrainSmart facilitator/designer

Train-the-Trainer Workshop

Same Outcomes As Our 3-Day Face-to-Face Workshop With A Virtual Delivery Method

Training is an essential element of personal and organizational development in any organization. Being knowledgeable of and continuing to learn about the skills and knowledge that drive success for you and your organization! Plus training and orientation drive customer and employee retention.

This workshop has (6) 2.5-hour sessions with intermingled activities and individual coaching. With enrollment limited to 12, it is designed for anyone tasked with the development of learning events that are meaningful, practical, and beneficial to those who attend and their organization.

Following the training, you should be able to:

  • Describe the essential elements of a training program
  • Apply different methodologies to program design
  • Demonstrate skills in preparation, research, and delivery of strong content
  • Use an instructional design model
  • Create a training program proposal


  • You submit a one-paragraph summary of the training project you plan to work on during the live virtual training.
  • You complete an Everything DiSC® Workplace Profile.   The results are shared with you and then leveraged within the live virtual training.

Online Live Train-the-Trainer

Session Dates


October 2022 Session:
(Six) 2.5 Hour Sessions
October 19, 20, 21, 26, 27, 28
Hours: 1:00 p.m. CDT – 3:30 p.m. CDT

November 2022 Session:
(Six) 2.5 Hour Sessions
November 9, 10, 11, 16, 17, 18
Hours: 1:00 p.m. CDT – 3:30 p.m. CDT

December 2022 Session:
(Six) 2.5 Hour Sessions
December 7, 8, 9, 14, 15, 16
Hours: 1:00 p.m. CDT – 3:30 p.m. CDT

January 2023 Session:
(Six) 2.5 Hour Sessions
Jan 18, 19, 20, 23, 24, 25
Hours: 1:00 p.m. CDT – 3:30 p.m. CDT

February 2023 Session:
(Six) 2.5 Hour Sessions
February 7, 8, 9, 14, 15, 16
Hours: 1:00 p.m. CDT – 3:30 p.m. CDT

March 2023 Session:
(Six) 2.5 Hour Sessions
March 1, 2, 3, 8, 9, 10
Hours: 1:00 p.m. CDT – 3:30 p.m. CDT

April 2023 Session:
(Six) 2.5 Hour Sessions
April 12, 13, 14, 19, 20, 21
Hours: 1:00 p.m. CDT – 3:30 p.m. CDT

May 2023 Session:
(Six) 2.5 Hour Sessions
May 8, 9, 10, 15, 16, 17
Hours: 1:00 p.m. CDT – 3:30 p.m. CDT

June 2023 Session:
(Six) 2.5 Hour Sessions
June 6, 7, 8, 14, 15, 16
Hours: 1:00 p.m. CDT – 3:30 p.m. CDT

July 2023 Session:
(Six) 2.5 Hour Sessions
July 17, 18, 19, 24, 25, 26
Hours: 1:00 p.m. CDT – 3:30 p.m. CDT

August 2023 Session:
(Six) 2.5 Hour Sessions
August 8, 9, 10, 15, 16, 17
Hours: 1:00 p.m. CDT – 3:30 p.m. CDT

September 2023 Session:
(Six) 2.5 Hour Sessions
September 19, 20, 21, 26, 27, 28
Hours: 1:00 p.m. CDT – 3:30 p.m. CDT

October 2023 Session:
(Six) 2.5 Hour Sessions
October 3, 4, 5, 10, 11, 12
Hours: 1:00 p.m. CDT – 3:30 p.m. CDT

November 2023 Session:
(Six) 2.5 Hour Sessions
November 1, 2, 3, 8, 9, 10
Hours: 1:00 p.m. CDT – 3:30 p.m. CDT

December 2023 Session:
(Six) 2.5 Hour Sessions
December 4, 5, 6, 11, 12, 13
Hours: 1:00 p.m. CDT – 3:30 p.m. CDT

Learn More About:

TrainSMART’s Online Train-the-Trainer Workshop


I just wanted to tell you how thoroughly we all enjoyed the Train-the-Trainer course.  Michelle was absolutely incredible from start to finish.  Most of us have been training for years and have attended train-the-trainer training, but none are nearly as engaging and productive. I have no doubt we will be able to bring our training program to another level with the tools and techniques we learned in just three short days. Thank you so much. It was well worth the wait!

Train-the-Trainer Blog Posts

Frequently Asked Questions

What is the difference between TrainSMART’s Virtual Instructor-Led TTT and the Face-the-Face Train-the-Trainer?

Same learning objectives and takeaways for the VILT and the Face-to-Face Train-the-Trainer; however, many attending the Virtual Instructor-led Training have stated that they learned so much about how to design, deliver virtual training, and how to use the various tools such as breakout rooms, polling, chatting, and the use of jam boards.

Is your Train-the-Trainer content standard or do you customize it per trainers’ needs? If you customize it, what is your assessment methodology? If you don’t customize it, what is your rationale?

There are core topics that are standard and required for the certification; however, we do tailor/customize each Train the Trainer workshop to enhance the competencies that are most relevant to the participants. For example, if the participants primarily design and facilitate one-on-one and via certain media such as WebEx, more emphasis is placed on the best way to design, deliver, and assess for that style of training delivery. The final assessment is the results of the required activities and the final training project.

We want to keep a global consistency in the delivery of our content by the trainers. How will TrainSMART do this?

TrainSmart can leverage a variety of delivery mediums including pre-work, webinars, projects, feedback, and self-assessment. And, while we have facilitators located all over the world, many do not deliver our TTT, so we would limit delivery to those who are qualified to handle facilitation. Although the participant materials are all in English, we have facilitators that speak multiple languages that facilitate TrainSmart’s Train the Trainer.

Since 2020, TrainSmart virtually facilitated the Train the Trainer workshop that has been attended by several working outside of the United States. Reviews state that the experience has been great to receive a perspective of others outside their own country. The virtual Train the Trainer provides much more flexibility for companies that have a geographically dispersed workforce.

What is the main focus of the content of your Train-the-Trainer program?

The focus of the Train-the-Trainer program is to prepare the participant to understand how adults learn best, understand how to assess the learning need, and how to write solid objectives that tie to the program design and development. There is a large part of the workshop that focuses on delivering and evaluating the training. Topics include communication skills, presentation skills, various best practices training techniques, preparing for the delivery of training, listening, questioning, handling difficult situations, virtual training, one-on-one, classroom management, and finally evaluation. For private workshops, we will use your content for the various practices throughout the three-day workshop. The amount of emphasis on a given topic and if there is a particular policy and practice at your organization, we will infuse it into our training.

How do you assess the group training needs? Do you customize your course content and delivery based on that? If so, why? And if not, why not?

We initially have a conversation with the person responsible for the sourcing of the TTT. We have a series of questions that we ask, and we do a review of the course content and align this with the objectives that the client is seeking. We create a modified detailed outline and agenda and review it with the person responsible. Quite often the person responsible will introduce us to the participants via email and we will reach out to have a discussion regarding their experience, concerns, and needs. After the discussions, we do customize the course content and delivery.

Is your program content fit into a global setting? How do you make sure it takes into account cultural differences? Do you recommend addressing the entire global group in a single class? 

Yes, the TrainSmart Train the Trainer workshop is fit for a global setting. In all cases, we do an intake of each participant to make sure we understand their goals/objectives/takeaways for their training participation. We confirm this with our primary content for that region to ensure that we tailor the content appropriately for the localized audience. Quite often, we will utilize a facilitator that is from that culture, and we will also adjust the activities to ensure that they are appropriate for the culture, audience, and learning objectives. We run TTT with a diverse cultural group and we have been successful; however, when the like groups can be trained together, there is often a greater and deeper value for each of the participants.

Do you have a global reach? How would you reach people in Europe, Asia, Latin America, North America, Eastern Europe, Middle East, and Africa?

Yes, we have global reach and resources that we can utilize that are in these regions if time zone and language are key factors. The facilitators are full-vetted and have been facilitating training for more than ten years – often twenty or more.

Do you have any tool to assess people’s readiness to be a trainer before and after your class?

Yes, we have attendees do a self-assessment on day one. Then we revisit their answers on day three and acknowledge where they feel more confident and where they need to continue development.

How do you make sure people from different backgrounds will come out of the training with a standard of teaching quality?

During the final exercise, attendees must demonstrate a basic level of mastery of the topics presented.

What is the ideal duration of your Train the Trainer program? What is your recommended duration for our specific circumstances?

The ideal is a total of five days when there is more emphasis and inclusion of instructional design methods and best practices. When possible, we will provide a break in between, so that the participants go back to their offices to produce their training development and return for days four and five to present their design plan and to deliver a segment of that training as their final training project. Most of our clients opt for three or four consecutive days.

Do you offer one and two-day Train the Trainer sessions?

Yes. We customize the training and focus on the key skills necessary. More often the one- or two-day programs focus on virtually facilitated tips and techniques; structured on-the-job training techniques; creating engaging activities and crafting evaluation questions.

Do you certify Trainers? How recognized is your certification globally?

Yes, we do certify trainers. Successfully completing of the TrainSmart Internationally Certified Train-the-Trainer workshop that was certified by the International Board of Certified Trainers, completes the first step. Following the successful completion of this workshop, the participant applies for Trainer Certification to the International Board of Certified Trainers. TrainSmart assists the participants with the application process, as well as submits the application and associated certification application fee. The approval process generally takes 4-6 weeks to receive the acknowledgment of the certification which comes directly from the International Board of Certified Trainers.

What differentiates your Train-the-Trainer program from other Train-the-Trainer companies and programs?

TrainSmart’s Internationally Certified Train the Trainer workshop is certified by The International Board of Certified Trainers and is not Self-Certified. You will find that most of the TTT programs are certified by the company that designed and developed the workshops which does not give it credibility or hold it to a particular standard, like TrainSmart’s TTT. Further, TrainSmart tailors/customizes all of its programs to meet the needs/goals/objectives of the audience, as we know that this will provide the greatest value and knowledge transfer for the participants.

In your company’s view, what makes a person a great trainer? 

A great trainer is one that listens to the need, provides feedback for the expected outcomes, along with activities that align with the client, engages the audience, while attending to each participant’s concerns, goals, and experience, and all the while makes the learning fun by the design of several interactions and check-ins with the participant. The trainer uses the Tell3 method: Tell them what you are going to (teach) tell them, Tell/teach them, tell them what you told. Taught them. Review. The trainer is nurturing and provides the tools, best practices, and recommendations for being a successful trainer.

We want to guarantee each trainer coming out of your TTT workshop will be able to deliver the training that meets the requirement of one-right (continuity, consistency, longevity) globally with good quality, as compared to the current professional trainers

TrainSmart cannot guarantee the level of instructor performance post-training. We can guarantee that each instructor is provided the same instruction and completes all of the assignments, but too many factors impact what happens on the job – the quality of course materials, subject matter, local leadership, and even the attitude of the students in a class. Our design makes it easy to be flexible for those attending to achieve positive results. One thing we do know is that better results come through preparation and practice, neither of which TrainSmart can control post-training. We offer one-on-one virtual coaching to assist in closing the gap to ensure a quality trainer.

How do you measure your course effectiveness in preparing people to be trainers?

The attendee successfully completes their final training project which is based on key skills demonstrated during this process. There are several individual practice activities that strengthen their skills; confidence and are reviewed by the TrainSmart facilitator and their peers. TrainSmart believes he or she is positioned to be a successful trainer. The TTT is but a first step in this process. Attendees must practice, develop materials, accept criticism, and change behaviors many times in order to be successful trainers. And, they must have the support and encouragement of their leadership.

What languages are you able to cover? Can you deliver in English as the standard? Would you recommend regional classes in local languages even with English-speaking trainers?

TrainSmart has facilitators that speak multiple languages that are located all over the world. Yes, we use English as a standard and this is what we find our global customers require of their employees; however, when the participants are organizationally lower, we find having a facilitator that can digress to the native language makes a significant difference. For example, lab techs versus engineers, and this is primarily in parts of Asia and Japan.

Do you have specific criteria to select people to guarantee the right people are in the class? Or is it the customer’s responsibility to provide the criteria and guarantee the right people in the class?

Most often the client selects the people; however, in many cases, we produce a report to our client with observations and recommendations based on the Train the Trainer experience. We have found that successful trainers understand behaviors and can easily adapt to meet student expectations. From a behavioral perspective, most successful trainers relate well with people and remain patient under pressure. From a DiSC® perspective, i and S behaviors typically make better facilitators.

What is your ideal group size for a TTT class? What would be ideal in our specific circumstances and why?

The ideal group size for instructor-led is 10 participants per facilitator. The rationale is the amount of practice time that we want to provide each participant. They deliver a one-minute, three minutes, five-minute, and 10-15 minutes for their final training project. More than 10 participants in a workshop lessen the amount of time that each participant has for practice and facilitated feedback.

Do you offer government discounts?

Yes, we offer a 10% discount for government agencies.  We offer a larger discount for onsite private workshops.

What is your ideal training setting (classroom, webinar, etc…) and why? What would be ideal in our specific circumstances and why?

The ideal is still the classroom, as we are to easily observe the modeling done by the facilitator as well as each participant learns from the other participant’s practice sessions.  This is more difficult in a webinar setup; however, there are ways to accomplish the content and review such as utilizing virtual instructor-led and in-between webinars, the participants are required to complete project work and post recorded video for facilitated feedback.  In the case of the virtual training module, this can be delivered and practiced virtually.

What are the benefits of IBCT Certification?

As part of earning the certification, you are entitled to use a “three-letter” designation as part of your signature line. Having a post-nominal is one of the best ways to share with colleagues and potential clients that you have completed the most stringent requirements in professional training.

Previous On-Site Train-the-Trainer Clients Include:







What Past Participants Are Saying…

“The Train-the-Trainer course was fantastic! Some of the most valuable things that I gained is confidence; techniques to facilitate dry, technical data; and PowerPoint tricks.”

V.P. Learning and Development
Global Pharmaceutical Company
Greater Chicago Area

“The instructor was excellent, in fact, one of the best that I had experienced. The course is well-structured, presented in an excellent fashion for both the written and facilitation.”

Sr. Marketing Specialist
Underwriters Laboratories
Greater Chicago Area

“This is the best Train-the-Trainer course that I ever attended! I did not expect that I was going to learn new innovative approaches to training development, delivery, and assessment.”

North America Sales Manager
Underwriters Laboratories
Greater St. Louis Area

Training Professional Workshops We Offer

Training Professionals Lunch &
Full Day
Train-the-Trainer Course + Certification YES YES
Beyond T3: Enhance Your Training & Engage Your Audience YES YES YES YES
How To Facilitate Virtual Training Workshop YES
How To Design & Present Technical Training Workshop YES YES YES
Instructional Design Fundamentals Training YES YES YES
Advanced Instructional Design - Digging Deeper YES YES YES
Design & Present On The Job Training Workshop YES YES
How To Use PowerPoint In Training YES YES
DiSC Certification Training YES YES
Survival Skills For A New Trainer YES YES
Training Evaluation Basics Workshop YES
Instructional Design: Starting With An End In Mind YES YES
Designing For eLearning: Where Do I Start? YES YES
Live Online Train-the-Trainer YES YES
How To Create & Deliver Virtual Training YES
Train-the-Trainer: – Strategies & Tools To Foster Learning YES YES
Train-the-Trainer – Training Using Discovery and Exploration YES YES
Return on Expectations Certificate YES YES YES