Negotiation is the process of presenting ideas, understanding both points of view, and reaching an agreement that creates a positive outcome for everyone. It’s not always quite that easy!
We negotiate with clients, colleagues, and even family members all the time. Using solid negotiation concepts and practical communication skills, this interactive workshop will help you increase your ability to create a collaborative environment and develop more win-win situations.
Focusing on the desire to “win” instead of compromise for the best solution
Poor planning for negotiations Inability to effectively communicate your wants, needs, and desires the end result
Lack of confidence to negotiate
Not understanding and adjusting different negotiation styles
Emotions are getting in the way
Identify the benefits of good negotiation skills
Identify why it is critical to plan for successful negotiations
Set clear outcome goals
Create a value proposition that will result in more “win-win” situations
Identify what to do before, during, and after the negotiation
Define the six negotiation stages
Use negotiation planning tools Improve communication and listening skills to get better results
benefits of being an effective negotiator, skills required to be successful, types of negotiations, barriers to negotiation, potential outcomes when not to negotiate
Listening, Asking Questions, Communication Style, First Impressions, Creating confidence, Bargaining,
Working through emotions, Staying focused, Lack of authority, Managing the process
Summarizing the results, Follow-up
Sales and customer service representatives, managers and leaders who need to negotiate effective results with employees, anyone who wants to build stronger relationships and get more of what they want through the power of negotiation
Full-Day Training Workshop
Need A Live Virtual Instructor-Led
Negotiation Skills Training Workshop?
Session Length Options:
Five 90-minute virtual sessions, an assessment, and readings will be interspersed between sessions
This workshop is for anyone who must strike a deal, hammer out a contract, or finalize an agreement for products and services. Besides these principal negotiators, each of us runs into differences in interests daily. Literally, everyone could benefit by knowing how to use digital tools in a virtual environment to optimize their desired outcomes.
Ready to discuss your training needs? Schedule a 30-minute call, so we can learn more about each other and determine if we are a good fit. This is a no-obligation consultation. We look forward to hearing from you. Call us at
800-807-8030 ext. 1
or fill out the form below.
Our course catalog offers you an easy way to link your organization's needs and goals to TrainSMART performance solutions workshops. All of our workshops are tailored, flexible, interactive and engaging. We use the outlines in this catalog as a starting point to identify the topics and delivery methods that will create the most successful outcomes. Our delivery methods for these workshops include instructor-led classroom, ILT webinars, virtual learning, eLearning, and structured on-the-job training.